
We care
about the jobs we do for our customers. Every job is taken
seriously and performed as if it were done for us. We frequently
receive compliments from our customers regarding the work we
perform. He is a sampling from our customers.
"I had occasion
to use Drain King this week, and I am really pleased with my
experience. The Customer Service Representation who booked the
appointment was very effective and friendly—made an effort
to assess the severity of my problem and book a time that was
convenient for me. I received a call to confirm that I was available
at the appointment time, and the technician showed up in a timely
manner. [I had an "after 4 p.m. appointment, and the technician
was there at 5 p.m]. The technician, Scott, was very professional
and thorough. He confirmed that the main line was the cause of
the problem before he started to work on it. He worked quickly.
He explained what he was doing and the problem he found. And
he explained that he was taking an extra step—running a
second, larger blade through the line to be sure that the main
was cleaned thoroughly."
Dave K.
Minneapolis, MN
"On September
26, 1997 this customer received emergency service under their
contract. The customer called Tuesday afternoon (30th) to say
how pleased she was with the man who came out. He was courteous,
knowledgeable, very conscientious, and extremely careful around
the construction in her finished basement. She was delighted
with his professional manner. She wanted the technician to know…"
Nancy T. & Debra L.
Minneapolis, MN
"Good service.
Neat worker. Bill stayed with the job until he felt the toilet
was operating satisfactorily."
Eloise C.
Richfield, MN
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