Past Customer Comments

"I had occasion to use Drain King this week, and I am really pleased with my experience. The Customer Service Representation who booked the appointment was very effective and friendly, made an effort to assess the severity of my problem and book a time that was convenient for me. I received a call to confirm that I was available at the appointment time and the technician showed up in a timely manner. [I had an "after 4 p.m. appointment, and the technician was there at 5 p.m]. The technician, Scott, was very professional and thorough. He confirmed that the main line was the cause of the problem before he started to work on it. He worked quickly. He explained what he was doing and the problem he found. And he explained that he was taking an extra step running a second, larger blade through the line to be sure that the main was cleaned thoroughly."
Dave K. Minneapolis, MN

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"Customer received emergency service under their contract. The customer called that day to say how pleased she was with the man who came out. He was courteous, knowledgeable, very conscientious, and extremely careful around the construction in her finished basement.  She was delighted with his professional manner.  She wanted the technician to know"
Nancy T. & Debra L. Minneapolis, MN

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"Good service.  Neat worker.  Bill stayed with the job until he felt the toilet was operating satisfactorily."
Eloise C. Richfield, MN